Privacy Policy

Croatia-impex doo
https://www.croatia-impex.hr

1. Introduction

This Privacy Policy explains how Croatia-impex doo (hereinafter referred to as “we”) collects, uses and protects the personal data of visitors to our website. We respect your privacy and process your data in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.

By using our website, you acknowledge that you are aware of the practices described in this Policy.

2. Data controller

Croatia-impex doo
Foreign and domestic trade company
MB: 3746909
OIB: 79211864347

Address: Marinići 203, 51216 Viškovo
E-mail: croatia-impex@ri.t-com.hr
Email: info@croatia-impex.hr

3. What data do we collect?

3.1. Data that you provide to us yourself

If you contact us via the contact form or e-mail, we process the data you provide yourself, including:

• first and last name

• e-mail address

• phone number (if you provide one)

• message content

This information is used solely to respond to your inquiry.

3.2. Automatically collected technical data

Every time you visit our website, the server automatically records:

• Device IP address

• date and time of visit

• browser and operating system information

• URL of the page you are coming from (referrer)

This is necessary for the security and proper functioning of the site.

3.3. Cookies and Google Analytics

We use Google Analytics , a tool for analyzing traffic on our website. Google Analytics collects:

• anonymized IP address

• device and browser information

• website interaction data

Google Analytics sets cookies that serve statistical and analytical purposes.

The use of Google Analytics is governed by Google’s privacy policy:
https://policies.google.com/privacy

If you want, you can install the Google Analytics opt-out plugin:
https://tools.google.com/dlpage/gaoptout/

4. Purpose and legal basis of processing

5. How long do we keep data?

• We keep data from the contact form/e-mail for a maximum of 12 months , i.e. as long as they are needed for communication.

• Server logs are kept for a maximum of 12 months .

• Cookies are stored for a duration defined by Google (typically 2–14 months).

6. Do we share your information?

We do not sell or share your information with third parties, except:

• Google (if you accept Analytics cookies)

• to the web hosting provider that maintains our website

All third parties are contractually obligated to ensure data protection in accordance with the GDPR.

7. Your rights

As a user you have the right:

• request access to your personal data

• request correction of inaccurate data

• request deletion of data

• request restriction of processing

• to file a complaint

• withdraw consent for cookies

• file a complaint with the supervisory authority – the Personal Data Protection Agency (AZOP)

To exercise your rights, you can contact us via email.

8. Data security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss or misuse.

9. Changes to the Privacy Policy

This document may be updated from time to time. Any changes will be posted on this page, with the updated date.

Last modified date: 2.12.2025.